Scope It Quickly
Send us the site, your timeline, and any letter that arrived, and we confirm scope and a fee in writing. Fifteen minutes on a call works just as well. If a response deadline is driving this, say so and we will work to it.
ADA · WCAG 2.2 AA · Title II & III
ADA Compliance With Evidence Behind It
If a letter has already landed, the useful next step is a real audit, a documented remediation plan, and visible progress on the fixes. That is what we produce, as an independent ADA compliance consultant rather than a widget vendor. An overlay does not produce any of the three.
- DHS Trusted Tester TT-2606-09221
- Named, DHS-certified evaluator on every report
- Manual + automated testing
- E&O insured
If a letter has arrived, the work it asks for is well defined, which is the one genuinely reassuring thing about the situation. Counsel usually wants an independent WCAG audit, a prioritized remediation plan, and documentation that the work is underway. We can start from wherever you are.
Sound Familiar?
- You received an ADA demand letter or accessibility complaint
- Your legal team asked where the company stands on web accessibility
- You installed an overlay widget and want to know if you’re covered
- You sell to public-sector customers facing DOJ’s Title II web rule deadlines (2026–2027)
Before You Compare Quotes
Four numbers worth knowing if this is your first accessibility audit. None of them are about us.
About 30 of 55
Criteria a Tool Cannot Decide
WCAG 2.2 has 55 Level A and AA success criteria. Most of them turn on judgement a scanner cannot make, such as whether alt text is correct rather than merely present. Automated testing is where an audit starts, not where it ends.
$100 to $350
Per Page, How Most Bill
Per-page pricing is the common model, so your page count drives your fee. A store with 300 products on one layout is 300 pages under that model. Ask any provider whether they count pages or templates before you compare two quotes.
$500 to $12,500
The Published Range
That is the span of publicly listed prices across the providers on our comparison page, and the conformance document is often billed separately on top. Quotes vary this widely because scope definitions do.
28%
Of Vendors Have One Ready
We checked 107 recognizable software companies for a conformance report a buyer could actually read. Fewer than a third could produce one without a form or a sales call. The full finding is published.
New to this? The buyer’s guide explains what you are actually paying for, why two quotes for the same site can differ tenfold, and the questions worth asking any provider, including us.
Competitor figures read from each provider’s own published pages on 2026-08-04, and re-checked quarterly. Our own figure is not among them: we size an engagement on a fifteen-minute call and fix it in writing before you commit.
How It Works
Audit + Remediation Plan
Manual WCAG 2.2 AA evaluation with real assistive technology. Findings organized by fix location with before/after markup, ranked by how much they get in a real person’s way.
Document + Verify
A publishable accessibility statement, documented progress, and re-verification of fixes as your team lands them.
One flat fee, agreed before you commit and covering everything the engagement delivers. Fifteen minutes on a call is enough to size it. How engagements work. Your delivery date is committed at signing, not estimated: signed ACR by Day 21 on a Focused engagement (Day 45 on Standard, Day 60 on Professional), backed by automatic late-delivery credits. Fix verification then runs on your team’s schedule; a typical full cycle, fixes included, lands around Day 75.
Where This Sits in the Market
- Overlays and automated scans run a few hundred dollars a year and judge only the part of WCAG a machine can judge. Procurement reviewers know this and send those reports back.
- Budget VPAT shops publish rates: the document itself from around $350, on top of a per-page audit that commonly totals $1,250 to $2,750. That buys a filled-in template covering a sample of screens, usually with no named evaluator and no committed date. If your buyer just needs a document in the vendor file, buy that one.
- Enterprise accessibility vendors do genuinely excellent work, and their reports carry real weight. They also sell annual platform-and-services contracts that commonly start in the tens of thousands and run into six figures, because that is the business they are in.
- Harbor is the rung between. One report, one flat fee, every template tested by hand by a named DHS-certified evaluator whose certificate number is published so your reviewer can read it, on a date committed at signing. Priced for a company that needs one deal unblocked, not a platform subscription.
Figures are competitors’ own published list prices where they publish at all. Most firms at this tier and above quote privately. See the full comparison.
What You Receive
- Manual WCAG 2.2 AA audit, keyboard, screen reader, zoom, and structure testing
- Prioritized remediation plan organized by file/location with before-and-after markup
- Publishable accessibility statement
- Fix verification. We re-test remediated pages and document the improvement
- Follow-up reviews of remediated pages, with a re-issued ACR after each (2 on Focused, 3 on Standard and Professional, 5 on Enterprise)
- Up to 90 days of post-delivery email support
Want to see the real thing first? Read the sample VPAT/ACR and the sample remediation plan, published in full, or browse all deliverables.
Common Questions
- Will an audit resolve the complaint?
- It gives you the substance to respond with: the barriers removed, a documented record of what was tested and what changed, and a concrete path for whatever is left. What we stand behind is the accuracy of the testing and the strength of the record it leaves. We are not lawyers and none of this is legal advice, so your counsel should lead on the response itself.
- We already have an overlay widget. Isn’t that enough?
- Overlay tools add a JavaScript layer that claims to fix issues automatically. They do not change the underlying code, and they do not produce a conformance report, so procurement teams generally do not accept one as evidence. If you have one installed, an audit will tell you plainly what it is and is not covering.
- What does the DOJ Title II rule mean for us?
- DOJ’s 2024 rule requires state and local government web content to meet WCAG 2.1 AA, entities serving 50,000 or more by April 26, 2027, smaller ones and special districts by April 26, 2028. If you sell software to those entities, they will increasingly require accessibility documentation from you. That’s a VPAT/ACR. See our VPAT service, or Section 508 testing if government agencies are among your buyers.
- How fast can you start?
- Pricing is published and scoping runs over email, so nothing waits on a calendar invite: send the URL, your timeline, and the letter if one arrived, and a written scope usually comes back within a few business days. If you’re responding to a letter with a deadline, tell us upfront and we’ll prioritize accordingly. Calls are available too, whenever a conversation beats typing.
Talk to the Auditor, Not a Sales Team
You will be talking to Andrew Szigety, the accessibility consultant who runs your audit and signs your report. Fifteen minutes, no pitch, and you can end it owing nothing. We work out what counts as a template, what your deadline needs, and where your product is awkward, and you leave with a fee and a delivery date.
Harbor provides technical audits and documentation, not legal advice. Engage counsel for any legal matter; we’re happy to work alongside them.